Frequently Asked Questions (FAQs)

General Inquiries

Q: Where do you ship to?

A: Honey Yellows ships worldwide. Please note that our shipping policy varies based on the product you are purchasing. We typically process and ship our products within 2-5 business days.
Shipping costs vary based on location, and item. Please click here for more details on our shipping policy.


Q: What currency are the prices on Honey Yellows?           

A: Prices are denominated in Canadian dollars. If you are shopping from the US, that means you’re getting a great value.


Q: Do you do large bulk orders and wholesale?

A: Yes, we are flexible and can cater to any of size bulk or retail requests. 

Send us a message in the Contact Us section. We respond to your inquiry as soon as possible.


Phone Grips

Are your phone grip tops swappable?

A: Yes, our phone grip tops are swappable. You can easily remove the top piece containing the design and attach it to a different grip base. This allows you to switch up your phone grip style without having to purchase a whole new grip.


Can I remove a phone grip once I've attached it to my phone?

A: No, the adhesive on our phone grip base is designed for one-time use and cannot be reattached once removed. However, our phone grip designs allow for the top piece containing the design to be swapped between different grip bases.


How do I clean my phone grip?

A: To clean a phone grip, simply wipe it with a damp cloth or alcohol wipe. Avoid using harsh chemicals or abrasives, as these can damage the adhesive or design of the grip.


Can I use a phone grip on a tablet, ereader or other device?

A: Phone grips are designed specifically for phones, but some larger models may work with smaller tablets, ereader or devices. 


Niagara's Honey

Why is Niagara's Honey delicious?

A: Our honey is always 100% pure, raw, unpasteurized, wildflower honey. You'll taste the natural flavour of wildflowers off the farm gardens of beautiful Niagara Falls. 

Many honeys found at large supermarkets have honey mixed with sugar additives and foreign honey of unknown sources. Be aware of mixed honey mixed from Thailand, Philippines, Russia and China. These countries are prone to the manipulation and dilution of natural honey with antibiotics, sugar and pasteurization processes. Pasteurized (heated) honey will destroy natural antioxidants inherent to raw natural honey. 

Purchase your honey with care - Niagara's Honey is 100% natural, raw, unpasteurized – always.


Q: My honey is crystallizing - what does this mean?

A: Honey crystallization is a natural occurrence when natural unpasteurized honey is exposed to cool temperatures. This does NOT mean that the honey has gone bad. In fact, quite the opposite, crystalized honey is a sign that the honey is unpasteurized helping the honey to retain many of its nutritional properties.

If your honey has crystallized, place in warm water bath until it reliquifies. The honey is in perfect condition and ready to eat.


Q: I’ve heard there are problems with natural honey bee population. What can I do to help?

A: This is true – bees are facing many issues these days. An easy way to help is to plant a bee friendly garden. Popular, high nectar producing plants include roses, sunflowers, sedum, lavender, sage and butterfly bushes.

You can also help by supporting your local farmers and producers. They work with local beekeepers and help promote hospitable environments for honeybees and other pollinators.